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FAQ

Frequently Asked Questions

Registrations

If the race is cancelled because of health measures, what happens ?

We will proceed to the cancellation of the races and the refund of the participants.

I would like to cancel my participation in a race because I cannot attend. How does it work ?

We will refund your race if you can provide medical evidence that you are unable to participate for medical reasons. If you no longer wish to participate in one of the races, we invite you to exchange your number with another person who wishes to register.

Is there a withdrawal period following your registration?

There is no withdrawal period, which means that you cannot invoke any reason to withdraw from your registration.

I have not received a confirmation email for my registration. What should I do ?

Payment may take a few days to be validated. If you do not receive a confirmation 3-4 days after your registration, please write to us.

Training and health

Where can I find the training plans ?

The training plans are accessible from the pages of each race.

Race information

What are the starting times for the races?

Race starts are indicated in the general regulations.
8:30 am: marathon

10.30am: 10km

2.3 pm: half marathon.

How do I collect my number?

There will be permanent offices during the week when the races take place. You will be able to collect your number at one of these offices. These will be open until Saturday 16th at 8pm.

Will there be any gradients ?

The races will take place near the lake, there will be almost no difference in altitude.

What is the race route ?

The races will take place mainly around the lake, on a tarmac cycle track. You can access the full race course from the race pages.

Where to start the races ?

The start of the races will be on the lakefront, on the Jacquet promenade.

What are the slots on race day ?

All the information on the locks is available on the pages of each race.

Does everyone get a medal?

All participants receive a medal, which is included in all entries.

Travel & Accommodation

Find our partners on the following link: https://event.ahsa-athletisme.com/language/fr/adresses-partenaires-pi/

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